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SHIPPING & RETURN POLICY

  • All orders ship within 2-3 business days via priority mail or UPS. No shipping to PO Boxes.
  • Customer service is available Monday through Friday, 9 am-5 pm EST. We will return phone calls within 24 hours if a voicemail is left during non-business hours.
  • We happily accept returns on defective, unopened orders for up to 30 days from date of receipt.
  • All product returns must be unopened and in salable condition to receive a full refund. A return authorization must be obtained prior to shipping any products back.  Please contact info@ndlabs.com.  Returns are subject to a 15% restocking fee.  Opened or used returns are non-refundable.
  • Please check the final price at checkout. Taxes, shipping and/or other fees may apply.
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